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Return & Warranty Policy

30-Day Return & Warranty Period

WAN Technologies LLC offers a 30-day return and warranty period for eligible products. Products that are defective, damaged, or not functioning properly may qualify for a return or warranty claim, subject to verification.

Faulty or Damaged Products

Customers must provide proper proof or a detailed report demonstrating the fault or damage. Our team will review the submitted information and determine the appropriate resolution.

Return Merchandise Authorization (RMA)

Before returning any product, customers must contact WAN Technologies LLC to obtain a Return Merchandise Authorization (RMA) number. Our team will provide the RMA number and instructions for returning the product.

Replacements and Refunds

If a suitable replacement is available, we will arrange to send it to the customer. If a replacement is unavailable, a refund will be processed after the returned product has been received at our warehouse and reviewed.

Non-Defective Product Returns

For returns involving non-defective products, customers are responsible for the return shipping costs. Please contact our team before sending a product back to ensure the return is authorized and processed correctly. For assistance with returns or warranty claims, contact WAN Technologies LLC before shipping your product.